Refund policy

Greetings and Thank You

Thank you for shopping with us! We appreciate your choice to select our products, which are carefully checked for quality before shipping. Your satisfaction and trust in our products mean everything to us.

Please share your query via email (also share your order id in the email).

Please do not send multiple emails for the same query as it will cause confusion while providing proper resolution. And also, please use one email thread for the queries. 🙏

For Exchange Email - email to info@vcreate4uhub.co.in

Please give us up to 4-6 working hours to reply to your mail and provide proper resolution. Thank you for your cooperation.

Exchange Policy

We offer a 7-day exchange policy from the date of delivery for incorrect or invalid size delivered. To request an exchange, contact us at info@vcreate4uhub.co.in within 7 days of delivery with your order number and reason.

We arrange reverse pickup at no cost to you — pickup typically takes 3 working days. After quality check, the replacement is dispatched promptly.

If the new product has a higher price, you pay only the difference. One exchange per order.

Return & Refund Policy

All products are made-to-order (cut and printed per your specifications). We do not accept returns or issue refunds once production begins, except in the following cases:

Defective product (wrong print, damaged print, stain, manufacturing defect) — report within 24 hours of delivery with photo/video proof. We will send a replacement at no cost.
Wrong item delivered — report within 24 hours with proof.

Note: Super Saver Pack orders are not eligible for returns or exchanges. Color may slightly vary due to screen resolution differences — this is not considered a defect.

Cancellation Policy

We understand that plans can change. If you need to cancel your order, please update us within 3 hours of placing it (kindly send email to info@vcreate4uhub.co.in). This grace period allows us to ensure that if your needs change, we can accommodate your request without any issues. After 3 hours, we begin processing your order to meet our commitments for timely delivery, and at that point, we are unable to accept cancellations as your product have entered the production stage

We prioritize delivering excellent service and fostering a respectful and professional interaction with our customers. Please note that we do not tolerate abusive language or behavior. In instances of customer errors, such as ordering the incorrect size, color, or product, we maintain our commitment to professionalism. Abusive behavior will lead to the termination of communication. We appreciate your understanding and cooperation in maintaining a respectful environment for everyone involved.

In case the customer rejects the product at the time of delivery Rs 150 will be deducted from the refund. The amount is deducted as we have to bear the cost of shipping and return shipping.

Working Hours: 10 AM to 6 PM (Monday to Saturday)